Do I need to purchase the Genesis Framework in addition to your theme?
No! As of June 1st, 2021 Genesis is now free. You have the framework available to you in your downloads after purchase.
What kind of support do you offer?
Each theme comes with lifetime theme support and detailed setup instructions. We offer email support during business hours 9-4, M- F.
How many sites can I use my new theme on?
If they are personal sites, as many as you would like, the theme is yours. If you are a developer creating it for a client site, we ask that you only use it once. Resale of the theme is not allowed.
Do you offer refunds?
Due to the digital nature of our products we do not offer refunds.
How often are the themes updated?
We update the themes often as WordPress and main plug-ins change. You will never have to worry about one of our themes becoming outdated or incompatible because of age.
Are your themes easy to use?
We believe that anyone can install and use our themes, regardless of experience. Before you purchase take a look over the support guide for your theme, to see how it works. We provide detailed instructions and also have videos that go over how to use the wordpress dashboard.
Can I change the colors and fonts?
With all of our themes you can easily change the colors in the customizer. If you run into a color that you are unable to change and would like to, reach out to us, we would love to help.
You can change the fonts in all of themes but these adjustments would be made in the style sheet. We can help with that adjustment if needed.
Can I load my logo?
Yes, with every theme you can easily upload your logo in the theme customizer. The only thing you would need to do is properly size that logo before uploading it to the specifications that are set in your theme setup guide.
Do the images come with the theme?
This will vary theme to theme. Most of our theme demos are using images from Stock Shops and are not for personal use. These images will have the HYD watermark on them and in the demo you can find a link to the Stock Shop, where you can purchase the images.