If you are having trouble installing or setting up your theme like the demo, please view the setup guides and also the trouble shooting page to see if your issue is addressed there. Please understand that our Support only covers what you see in the demo, anything custom is NOT considered support and there may be an additional service fee for it.
** We do NOT respond to support tickets here. If you have a support question, you must ask it over at the Questions & Answers support page. This form is only for customizations, and general inquires. Please be sure to have your email address correct, or we will not be able to respond. **
Support vs Customizations…
Support covers what you see in the demo and making sure that everything works correctly with the latest versions of WordPress or Genesis. Customizations would be considered anything you want to add or change to the theme that may not already be in it. Examples are, additional features to your website, moving widget areas around, changing fonts, etc. We would love to provide you a quote for any customizations you would like.
Monday – Friday: 9:00am to 4pm Mountain Time